Help Center
Quick answers for account, login and basic setup are here
See these help articles first
Don't open chat for small issues; you will get answers in 1 to 3 minutes in the guides below
App Instructions
Sign-in, notifications and settings on Android in 2 steps
Sign-up Guide
Start within 3 minutes with name, number and password
Payment information
See how to fund accounts with bKash, Nagad and Rocket
Privacy Policy
There are plain-language explanations about data, login and security
Responsible gaming tips
Clear tips about time of day, limits and breaks
Having trouble with fb77 Contact?
If you can't find Contact, first open the Help Center where common questions are answered 24/7
Many Dhaka users first Help Center See also common settings related to bKash, Nagad and Rocket there
Official Dhaka address
Dhaka office updates, location and hours are shown here
Direct number
Keep your user ID handy before calling for urgent questions
Email support
Sending screenshots and problem summaries helps provide an answer
When is fb77 support available?
The support team works daily; responses to common questions are quick, and more time is needed for complex verifications
After 10 PM, many users log in and view payment status, so the chat queue may be a little longer then
Daily support
Answers available all day, especially for login and account issues
Secure verification
Do not give any secret code in unknown requests
Chat follow-up
If you provide the previous ticket number, the same case
Having trouble logging into fb77 Login and account?
If the password is wrong, first check the login page instructions; after 2 failed attempts, the reset section is the fastest solution
If your Facebook notifications are turned off, you can still log in; many Dhaka users log in properly on 3G even with low network
Create a new account Go to login pageWhat will you find in fb77 Help Center?
In the Help Center, content is organized by issue so you don't have to search the same question repeatedly
New users, old accounts and the payment section, everything is arranged in short, clear lines
Step-by-step
Each guide has 34 clear steps according to the screen
Read the matching issue
Shows only the answer to the question present
Light mobile load
Pages kept small for reading on low data
5-second check before going to support
Check these before opening a ticket; this speeds up the response and you don't have to provide the same information again
Username is correct
Review login name and number again
Payment screenshots
Keep a reference number for bKash, Nagad or Rocket
Note the time
When the issue occurred, that helps too
If more is needed Payment information More Help Center Take a look first, then write to fb77 support.
What users are saying
Here are four short opinions; they shared general experiences from Dhaka and other cities across the country.
"I only had to write once about the login issue"
Rayhan, Dhaka
"Nagad payment question cleared in 10 minutes"
Mehazabin, Chittagong
"Help center small, so easy to find"
Sadek, Sylhet
"For bKash-related questions, a screenshot makes it easier"
Tania, Khulna